Cancellation Policy

Ecolena reserves the right to cancel an accepted order at any time before delivery and for whatever reason. Ecolena may do this for example, but without limitation, where:

(a) Ecolena suppliers are unable to supply Goods that they have previously promised to supply;

(b) an event beyond Ecolena’s control, such as storm, fire, flood, earthquake, terrorism, power failure, war, strike or failure of computer systems, means that Ecolena is unable to supply the Goods within a reasonable time;

(c) Goods ordered were subject to an error on the Website, for example, in relation to a description, price, image or stock level, which was not discovered prior to the Order being accepted;